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    1. Home
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    3. Keyword Research Tool not working

    Moz Q&A is closed.

    After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

    Unsolved Keyword Research Tool not working

    Moz Tools
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    • moz559000
      moz559000 Subscriber last edited by

      While using keyword research tool I am constantly getting this "Getting serp analysis failed. Please retry your search or refresh this page" Screenshot 2022-06-14 at 7.52.37 PM.png

      ameer350 darrinjr jhondrake8205 SakuraLily 4 Replies Last reply Reply Quote 1
      • SakuraLily
        SakuraLily @moz559000 last edited by

        @moz559000
        this seems a temporary error. You can try the following measures:

        1. Refresh the page
        2. Retry the search
        3. Check your internet connection
        4. Clear browse cache
        5. Use a different browser or device
          If nothing works, the Contact Support.
        1 Reply Last reply Reply Quote 0
        • vexanshop
          vexanshop last edited by

          i have same problem, i try to make keywords research for my website, but is not working. Any advice?

          1 Reply Last reply Reply Quote 1
          • raiderlinksttu
            raiderlinksttu last edited by

            @rosy77 Indeed, I'm experiencing the same issue on my website. I've tested it, and I'm unsure how long it will take for Moz to address and resolve this issue. I've faced a similar situation before on my website and usually, they manage to fix it within a day. So, I recommend waiting for a maximum of 1 day, and they should likely resolve the problem.

            1 Reply Last reply Reply Quote 0
            • Hammadfazal
              Hammadfazal last edited by

              If the Moz Keyword Research Tool isn't working:

              • Check Connection:
                Ensure a stable internet connection.

              • Browser Issues:
                Use a supported, updated browser or try a different one.

              • Clear Cache:
                Clear browser cache and cookies.

              • Check Moz Status:
                Verify Moz's service status for outages or maintenance.

              • Update Tool:
                Update the Moz Keyword Research Tool if possible.

              • Disable Extensions:
                Temporarily disable browser extensions.

              • Contact Moz Support:
                Reach out to Moz's customer support.

              • Test on Another Device:
                Check the tool on a different device.

              • Verify Moz Account:
                Confirm your account is active.

              • Explore Alternatives:
                Use alternative keyword tools temporarily.

              For persistent issues, contact Moz's customer support for personalized assistance. I use these techniques whenever I wank to search keywords for my website and it not works. The issue is solved with it.

              1 Reply Last reply Reply Quote 0
              • VictorEdward
                VictorEdward last edited by

                No doubt moz keywords research method is very best, its my first priority to do research for my clients websites with moz, if its not working then I like to move for Semrush, a href, google keyword planner, etc. Last Friday, I did keyword research for custom made boxes website you can check the quality.

                1 Reply Last reply Reply Quote 0
                • BharatLogic
                  BharatLogic @marcuslui99 last edited by

                  @marcuslui99 SE ranking Yes! their free version is enough for checking website metrics

                  1 Reply Last reply Reply Quote 0
                  • rohan45
                    rohan45 last edited by

                    Hello,
                    As per my experience you can use moz for key word research. It's a best tool. I also use this tool or my splunk course keyword research. you can check here also : https://analytics.moz.com/pro/keyword-explorer
                    here a screenshot :
                    96d219db-3fff-4fca-9a87-fd75d29249b4-image.png

                    1 Reply Last reply Reply Quote 0
                    • technewstop
                      technewstop last edited by

                      You can use the Google free keywords planner tool online to write content or fix an error. Learn more about how to optimize keyword density for SEO.

                      1 Reply Last reply Reply Quote 0
                      • Vilmantukas
                        Vilmantukas @kimnauer last edited by

                        @kimnauer try SEM rush is good for that purpose

                        1 Reply Last reply Reply Quote 0
                        • thomas_jacob
                          thomas_jacob last edited by

                          Here are some Tools that I used:

                          Free Keyword Research Tools
                          Google Keyword Planner
                          Google Trends
                          Semrush
                          Moz

                          These are working Perfectly from my perspective. What I need they Provide me with almost 95% accurate Results. These are the tools I used to Keyword Research for my Website Pet Nutrition Guru.
                          It helped me to grow my audience.

                          1 Reply Last reply Reply Quote 0
                          • HammadBaig02
                            HammadBaig02 last edited by

                            I used:

                            Free Keyword Research Tools
                            Google Keyword Planner
                            Google Trends

                            These are working fine from my perspective.
                            These are the tools I used to research for my Website Pet Nutrition Guru.
                            It helped me to grow my audience.

                            1 Reply Last reply Reply Quote 0
                            • jhondrake8205
                              jhondrake8205 @moz559000 last edited by

                              @moz559000 It seems like you're encountering an issue with the SERP analysis in your keyword research tool. Have you tried refreshing the page or retrying the search? Sometimes a simple refresh Solutions can resolve such hiccups. If the problem persists, reaching out to the tool's support might be a good next step.

                              1 Reply Last reply Reply Quote 0
                              • hamda789
                                hamda789 Banned last edited by

                                I'm sorry to hear that you're experiencing issues with your Keyword Research Tool. To find the 7 Best Pickleball Shoes with Arch Support 2023, you might want to try alternative methods. Consider exploring reputable sports equipment retailers, customer reviews, and specialized forums dedicated to pickleball enthusiasts. Additionally, industry-leading sports magazines or blogs could provide valuable insights into the latest shoe offerings. Remember to focus on factors like arch support, comfort, durability, and traction for optimal performance on the pickleball court.

                                1 Reply Last reply Reply Quote 0
                                • hammad077
                                  hammad077 last edited by

                                  If the MOZ Keyword Research Tool isn't working:

                                  Check your internet connection.
                                  Clear browser cache.
                                  Try a different browser.
                                  Disable browser extensions.
                                  Check MOZ's status or contact their support for help.

                                  1 Reply Last reply Reply Quote 0
                                  • marcuslui99
                                    marcuslui99 last edited by

                                    Free Keyword Research Tools
                                    Google Keyword Planner.
                                    Google Trends.
                                    Keyword Tool.io.
                                    Term Explorer.
                                    Moz's Keyword Difficulty Tool.
                                    SEMrush.
                                    Ahrefs.
                                    SE Ranking.

                                    BharatLogic 1 Reply Last reply Reply Quote 0
                                    • marcuslui99
                                      marcuslui99 last edited by

                                      You need to uninstall its extension and then reinstall it .

                                      1 Reply Last reply Reply Quote 0
                                      • Abigail4
                                        Abigail4 last edited by

                                        You need to have an active campaign: In order to see data in Google Keyword Planner, you need to have an active campaign in your Google Ads account.

                                        1 Reply Last reply Reply Quote 0
                                        • darrinjr
                                          darrinjr @moz559000 last edited by

                                          @moz559000Tower Defense
                                          I am also looking for an answer to this problem. it's really difficult

                                          1 Reply Last reply Reply Quote 0
                                          • saud.1234
                                            saud.1234 Banned @rosy77 last edited by

                                            @rosy77 Yep it's same here, i have tried it on my website and am facing this same issue, I don't know how much it will take for Moz to resolve this issue.
                                            I have encountered the same thing in the past, wait 1 day max they will definitely fix the issue.

                                            1 Reply Last reply Reply Quote 0
                                            • rosy77
                                              rosy77 last edited by

                                              I've also encountered this problem when using Moz's keyword tool. I am able to find keywords from Moz tool when I refresh the page once.

                                              saud.1234 1 Reply Last reply Reply Quote 0
                                              • Good-Taste
                                                Good-Taste last edited by

                                                Trying Moz for the first time, saw someone recommend it specifically for the Keyword Research tool. I decided to try the free trial just to end up here because the tool isn't working. Not a great impression, hope it comes back up soon so I can actually try it out!

                                                1 Reply Last reply Reply Quote 0
                                                • Habbas25
                                                  Habbas25 last edited by

                                                  The objective of catchphrase research website is to figure out what your interest group is looking for on the web and figure out what it will take to really rank in web search tools for those keywords. Without understanding what watchwords you ought to target, how might you actually improve your site, target phrases for external link establishment, or understand what content to produce for your listeners' perspective

                                                  1 Reply Last reply Reply Quote 0
                                                  • ameer350
                                                    ameer350 Subscriber @moz559000 last edited by

                                                    @moz559000 It's up and running already! 🙂

                                                    1 Reply Last reply Reply Quote 0
                                                    • moz559000
                                                      moz559000 Subscriber last edited by

                                                      https://moz.com/help/status/maintenance-and-outages

                                                      This page says
                                                      Keyword Explorer Searches Failing
                                                      "Keyword Explorer searches are currently failing and resulting in errors. Our engineering team is actively investigating the issue."

                                                      1 Reply Last reply Reply Quote 0
                                                      • moz559000
                                                        moz559000 Subscriber @ameer350 last edited by

                                                        Hi @ameer350 , I am still facing same issue. Can you contact us through their contact form https://moz.com/help/contact to see if they have any feedback about this.

                                                        ameer350 1 Reply Last reply Reply Quote 0
                                                        • ameer350
                                                          ameer350 Subscriber @moz559000 last edited by

                                                          @moz559000 True! the same issue for everyone. who's responsible to fix it ASAP or at least give an update on when things go back to normal?

                                                          moz559000 1 Reply Last reply Reply Quote 1
                                                          • AliceSSBM
                                                            AliceSSBM Subscriber last edited by

                                                            I am also having this issue and have been since yesterday.

                                                            1 Reply Last reply Reply Quote 1
                                                            • Scuzlebutt
                                                              Scuzlebutt Subscriber last edited by

                                                              Yeagh. I'm getting same issue. Tried a dozen times. Various browsers. Looks broken.

                                                              1 Reply Last reply Reply Quote 2
                                                              • kimnauer
                                                                kimnauer Subscriber last edited by

                                                                I am having the same issue. Is the website down? Screen Shot 2022-06-14 at 3.05.50 PM.png

                                                                Vilmantukas 1 Reply Last reply Reply Quote 1
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